What Information We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact number, email address, and date of birth. We also record how you access the platform, including device type and browser data, so we can keep your session
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consistent whether you switch from mobile to desktop or come back via app. Every transaction you make through GCash, Maya, or InstaPay generates a record tied to your account wallet. We keep these transaction logs to process payouts correctly, handle disputes, and meet our obligations under
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applicable law. We do not sell your personal data to third parties for marketing. Cookies help us remember your session preferences — you can manage cookie settings through your browser at any time. Data you submit through live chat or our support email is kept only
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as long as needed to resolve your query. If you request a data correction or deletion, we process that through our account support channel. Where local law in the Philippines requires us to retain certain records, we comply with that period before deletion.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.